Frequently Asked Questions
If your question isn't answered here, please reach out via our Contact page (/contact).
Is dOwner free?
Yes, completely free. No sign-up required. It is supported by advertising.
Which platforms are supported?
dOwner currently supports Instagram (photos, videos, Reels, Stories), TikTok (videos + photo slideshows), X / Twitter (videos, photos, GIFs), and Pinterest (pins, photos, videos).
Why does dOwner show ads?
dOwner is free and ad-supported — ads cover hosting and maintenance. You never need to click an ad to download; the file is ready on its own after the short preparation.
Does dOwner keep my downloaded files?
No. dOwner does not keep a copy of your downloaded files. It simply helps your browser save the media directly to your device.
Can I download content from private accounts?
No. Content from private accounts cannot be downloaded. Only public posts are supported.
Can I remove the TikTok watermark?
Yes. When you download a TikTok video you get the original file without the watermark.
Are downloaded files stored on your servers?
No. dOwner only extracts the media address from the URL and never stores files on its servers. Downloads happen directly to your device.
Can I save Instagram Stories?
You can save Stories from public accounts. Just paste the Story URL as usual.
Why is the download sometimes slow?
Speed can vary with media size and server conditions. The download is prepared during the short countdown.
I entered a URL but got an error.
Please make sure it is a public post. A platform policy change may cause temporary issues. If the problem persists, use the Contact page.
Can I use downloaded files commercially?
No. The copyright of downloaded content belongs to its original creator. Use it for personal viewing only.
Does it work on iPhone?
Yes. It works in mobile browsers (Safari, Chrome, etc.). On iPhone, after downloading, choose "Save to Files" to store the file.